Resume

Experience

Oct 2020 - Present
Ari Integration

Founder & CEO

IT system integrator focusing on cloud, productivity and endpoint management.

Oct 2012 - Oct 2020
McLeod Health

Director of Telecommunications

Ensure that daily operations line up with the mission, vision, values and strategic goals of McLeod Health. IT liaison with county and state agencies including SCDOT, SCDHEC and SCEMD. Oversee USAC grant funding for the Rural Healthcare Program. Oversee all IT and Telecom for every new construction and renovation projects. Maintain a $2.1 million budget and all Telecom capital purchases. Created a C# video camera application for windows based on the need for remote monitoring of COVID patient rooms. Created and managed the telecommunications work order system, both C# windows and web based, this managed all projects, tasks, work order and equipment/supply orders as well as measured daily productivity by day, analyst or project.

Support and maintain the following with a staff of five analysts, three technicians and one assistant:

  • Telecom infrastructure for seven hospitals and 100+ physician practices consisting of an Avaya Aura Communication Manager PBX with 9500+ stations
  • Genesys Pure Connect PBX with 400+ stations
  • Milestone video management system with 750+ cameras
  • C-CURE 9000 physical access control system with 500+ badge readers
  • Motorola MOTOTRBO digital mobile radio systems with 900+ radios and 14 repeaters
  • Verizon enterprise account with 1,000+ cell phones
  • Valcom and Bogen overhead paging systems
  • Cable TV distribution systems
  • Digital signage solutions
  • Nurse call systems
  • Cellular distributed antenna systems
  • Alarm and alert systems

Maintain responsibility for the daily operations of the switchboard at the Florence, Dillon, Loris and Seacoast campuses consisting of one supervisor and 25 operators. Maintain responsibility for WAN with 45+ remote sites.

Feb 2007 - Oct 2012
McLeod Health

Telecommunications Manager

Oversaw daily operations for the department, managed the budget and maintained infrastructure for three hospitals and 60+ physician practices. Managed the 24/7 switchboard for the Florence campus which employs 12 operators. Implemented a VOIP phone system and successfully deployed 300 wireless phones, today the system has 1200+ phones.

Aug 2005 - Feb 2007
Taylor Data Systems

Software Developer

Consulted with Nucor bar mill to develop a custom application which tags all finished products using VB.net and XML web services to interface with the Oracle based Ross ERP system. Provided custom software solutions for clients using the Microsoft .NET Framework, VB.net, C#, Microsoft SQL Server, Oracle, Web Services and XML. Managed the in-house Cisco network, Windows Servers and NEC phone switch.

Nov 2004 - Aug 2005
Knight Software

Software Developer

Programmed VB6 and VB.net code to build features and enhancements for the KIS line of products. Co-engineer in the development of a new web-based product using ASP.net, VB.net, and SQL Server 2000. Assisted the helpdesk with technical support calls.

Jun 2000 - Nov 2004
McLeod Health

Network Engineer

Implemented and maintained an I3 Windows Server-based PBX used in the call centers company-wide. Created a bed-tracking program to track the status of hospital beds and their status in real-time. The program was written in VB6 and ASP with a SQL Server 7 backend. It was written to support multiple sites so that it could be implemented at other hospitals. The front-end of the application was an IVR, and there was also a web interface for administration and reporting. Also, the application was accessible over the wireless network on a pocket pc and integrated with the hospital EMR with an HL7 interface. Designed, programmed and managed the in-house TCP/IP management web application to track use of TCP/IP addresses throughout the network using ASP and SQL Server 7. Worked as part of the Client/Server team managing more than 400 applications distributed among 250 Novell Netware and Microsoft Windows servers. Managed Citrix and Microsoft IIS web farms. Citrix farms included NFuse 1.7, Metaframe 1.8, CSG and Metaframe XPe. Web farms included Microsoft IIS 4 and 5 and 6. Worked extensively in the maintenance and design of the Microsoft SQL 6.5, 7.0 and 2000 database servers. Assisted in the management of both the WAN and LAN for both wired and wireless environments, as well as the software and patch distribution systems. Assisted the Client/Server team in maintaining Windows NT, 2000 and Novell directories. Developed various reports using Crystal Reports connecting to Access, Lotus and SQL Server.

Feb 1999 - Jun 2000
NETcom Information Systems

Project Manager

Designed, programmed and managed the in-house ASP web application with an SQL Server 7 database that tracked work orders, technician performance, replacement parts and monthly budgets. Provided and implemented network solutions for clients across North and South Carolina utilizing Microsoft and Cisco technologies. Programmed an easy-to-use Windows CE application using VB6 and the VB toolkit with an Access 2000 database for Carolina Power & Light linemen to use for inventory.

Mar 1998 - Feb 1999
Self-Employed

Network Engineer

  • SATIS – Installed, configured and managed in-house Microsoft NT network, which consisted of Microsoft Exchange, Microsoft SQL and Microsoft IIS servers.
  • SATIS – Founded and managed a web hosting company.
  • Redstone Arsenal – Provided a solution to take x-ray images of warheads using high-end graphic workstations and high-speed digital cameras.
  • Lockheed Martin – Worked with a programming team to design a robotic motion control system that would allow personnel the ability to take x-ray images and inspect missiles from a remote location.
  • Robins Air Force Base – Worked with a programming team to migrate the TMACS First Article database from a proprietary mainframe database to a web application that ran on the Microsoft NT platform integrated with IIS and a SQL database.
  • Robins Air Force Base – Installed, configured and managed Microsoft NT network, which consisted of IIS and SQL servers.
  • NETcom Information Systems – Installed and configured Cisco routers and switches for clients across North and South Carolina.
Jun 1997 - Mar 1998
ACS Technologies

Support Analyst & Software Developer

I Worked on the ACS helpdesk team to support multiple software packages. Served as the head support analyst for all AIX clients. Worked on the ACS software testing and beta team. Made programming changes to fix bugs found in the DOS based product.

Apr 1996 - Jun 1997
Victory Industries

Chief Technologist

I installed, configured and managed the in-house Microsoft NT network, which consisted of Microsoft SQL servers and Microsoft IIS servers. Designed and implemented the migration of the in-house network from Microsoft NT 3.51 to Microsoft NT 4. Installed, configured and managed a 4-city WAN, which consisted of Microsoft NT servers and Cisco ISDN routers.

Engineering Skills

AWS

70%

Azure

90%

Google Cloud

75%

Google Workspace

90%

Linux

80%

macOS

90%

Microsoft 365

95%

Microsoft Teams

95%

SQL Server

85%

VoIP/SIP

90%

Coding Skills

C#

85%

HTML/CSS

95%

JavaScript

85%

Perl

50%

PHP

55%

PowerShell

80%

Knowledges

  • Analytical Skills
  • Communication
  • Flexibility
  • Healthcare
  • Negotiation
  • Project Management
  • Resource Optimization
  • Servant Leadership
  • Strategic Planning
  • Team Building

Volunteering

Aug 2005 - Present
Grace Homeschool Association

VP of Operations

Maintain, Support and Procure all IT equipment and systems. This includes Azure and Office 365 environment as well as hosted PBX, websites and network. Developed a membership management system in C# and SQL Server for the office to keep track of all accountability and reporting for home schools and students. Manage all contract negotiations and prepare budgets for the President to sign.

Apr 2010 - Jul 2013
Faith Christian Academy

Founder & Chairman of the Board

Started a Christian school, budget, hiring teachers, establishing policies and procedures, finding and negotiating a space for the school to operate from and establishing accounting practices. Oversaw the board and worked directly with the school administrator to ensure the vision, mission and values were being implemented. The co-spokesman for events alongside of the school administrator.

Education

1996
Victory Industries

Intern

I assisted in the daily administrative functions of the office including accounting, logistics and planning. During this time, I also learned more about troubleshooting and repair of PCs and business equipment, as well as basic networking and configuration.

1995
Morningstar Christian Academy

High-School Diploma

I earned Who’s Who Among America’s High School Students during my junior and senior year as well as maintaining honor roll throughout.

Certificates